I regret I never used that phrase in any of the stories I wrote in my newspaper days. Bravo, Michael
Hiltzik at the Los Angeles Times.
He is exactly right about the 'Spirit-ualization' of the airlines, especially United. Fortunately for me, my travel patterns have changed and I won't have to fly United any more. Not such good news for Hawaii tourism, however, which still depends a lot on United.
It makes you wonder whether American business managers understand who gives their businesses money.
Although I believe that good ol' 'Murican racism accounts for about 98% of Trump's electoral success, I also believe that a part of his personal -- as opposed to his policy -- appeal came from his habit of stiffing people who he hired. Democrats, who believe in an honest day's pay for an honest day's work, thought those stories would hurt him.
What they didns't get was the boiling rage of the American consumer who has a choice of buying crap from China or other crap from China, and if it breaks on the second use, there's no one to complain to. Or, if it's a service business (like his cable provider), he has to endure the humiliation of complaining to a brown person in India who speaks 'Murican with a lilting accent and reads from a script and is prevented form actually doing anything for him.
What the individualistic 'Murican wants to do is to tell all those businesses that don't give a hoot about him or his satisfaction to stuff it, he ain't payin'. Of corse, he's afraid to do it. Credit rating and all.
But he likes to watch Trump do it.
But he loves to see Trump do it.